Random Act of Kindness Friday

Random Acts of Kindness (RAKs) are one of the cornerstones of our business. We believe if you put kindness out into the world, and you do so without expectation of reciprocation, wonderful things will happen for you. Whether it’s the people you help, the people they tell, or the people who see you do it – your value is “leaked” into the world.

We believe in this concept so much, each year we take four Fridays and we do a two to four hour session with a bit of training and lots of QA. Show up, ask us any recruiting related question and we’ll answer it. 

It doesn’t get much better than that. No cost, no obligation. You don’t even have to ask questions. If you want to attend and eavesdrop, be our guest.

Watch the 2026 RAK Friday Where We Announced Our Retirement

Normally, we don’t let you view the recordings beyond the weekend after the event, but we’re retiring, and we figured this was a good random act. This will stay up, and only be replaced if we do a pop-up RAK Friday in 2026!

Enthusiastic Love from Happy Clients

Natasha Garcia

Professional & Small Business Advisor at True North Scotiabank Solutions Center

Tricia was one of our trainors for a two day Esourcing training seminar in Winnipeg, MB. She is very good at communicating/training the theory to us during. Great instructor!

Margaux Miller

Global MC, TEDx Speaker, Tech & AI Event Host and Moderator

The Pinnacle team was so pleased to be able to bring in Jason and Tricia for an intensive two-day “In-House”. Their training program is very advanced and yet they made the information accessible and interesting for our entire team. They are ahead of the curve and an absolute delight to work with. Time and money well spent!

Lesa Ong

Legal Recruitment Consultant at NagataConnex Executive Legal Search

I attended a seminar that was taught by Tricia, and really appreciated how approachable and knowledgeable she was. She took the time to explain things until everyone understood the how and the why. Thanks Tricia!

Kevin Tennant

Partner, Executive Interim Management

Tricia was a Trainer at the eSourcing workshop that I attended recently. Unlike many workshops, we spent the vast majority of the time applying the skills we learned. Tricia spent considerable time “desk-side” coaching us through. The workshop was so valuable because Tricia has walked in our shoes.. it was practical and immediately useful. It also became very clear that she lives to a very high ethical standard in her business and personal life.

Lezlie Phillips

President of Lezlie Phillips & Associates

Tricia was a joy to learn from and easy to approach. Her style is eay going fun and yet very professional. She is very technical and knowledgable in her field and would love to have her on my team! I would love to have her teach me more…..and I have been in the business a long time. I highly recommend Tricia Lezlie Phillips

Monica Tambasco

IT Recruitment and Sales

Tricia is a superb trainer with outstanding ideas. She communicates dense content in a dynamic way, making her instruction relevant to the group’s goals and feedback. I am looking forward to learning more from Tricia!

Mary Beth Elmer

Personnel Associates, Syracuse NY

Well done, Tricia, it was a pleasure to learn from a Master of eSorcery! You exceeded my high expectations and made learning advanced Boolean search techniques fun. I finally have the foundation for e-sourcing best practices.

Steven Sloane

Ex PWC CPA & Recruiter.

We’re always told to “under promise and over perform.” This certainly describes Tricia. I was very skeptical when I signed up for her webinar due to less than stellar experiences with other webinars. Flat out, I was wrong and what I received was far in excess of what I paid Great experience + a wonderful sense of humor … Steven Sloane

John Dunlap

Owner, John Dunlap and Company, Inc. and Staffing and Recruiting Consultant

ricia and her training partner, Jason Thibeault, were dynamic and engaging through an intensive course of instruction, forcing me to learn and apply Boolean methodology to my somewhat retro recruiting arsenal. The decision to hire Tricia to guide our quick move out to the leading edge was fortunate: I am now getting fast, fantastic results in both the sourcing and contact phase of executive search work, utilizing advanced search strings in the creative manner she so ably teaches. It has been an amazing value-add for a classically trained recruiter like myself. I’ve found I’ve had to throw away almost nothing. To the contrary, principles which have brought success in the past are now being used more profitably.

Susan Laser

Sales Manager at CarMax

I just finished Tricia’s eSSentials class, and it was well worth the investment! I learned some wonderful new and useful skills, and was able to begin using these skills after only our first session. Her expert knowledge would be useful to any recruiter!