Keeping Candidates on the Phone
Whether you are a full desk or half desk, hitting that golden 4-hour daily call time target can feel like chasing a unicorn. But fear not, fellow phone warriors! We've…
Whether you are a full desk or half desk, hitting that golden 4-hour daily call time target can feel like chasing a unicorn. But fear not, fellow phone warriors! We've…
Sometimes, we find ChatGPT (or any of the others) can have a tendency to be overly verbose and write in a tone that sounds clearly like AI.The way to overcome…
I’m a big believer in making the most of what we have. There are so many things outside of our control, and so much uncertainty, we need to focus on…
Keep your recruiting process straightforward. Avoid overly complex strategies or tools that may hinder efficiency. Placing a candidate is the ultimate goal. Don't wait for the "perfect" match; a good…
Who’s Doing the Thinking?Over the last few years, I’ve answered more questions about the possibility of AI becoming conscious than a doctor has to answer random medical questions at a…
Positivity. Consistency. Vulnerability.Every thriving relationship you've ever experienced hinges on these three pillars. If any relationship feels lackluster, one of these elements is missing. Social research underscores successful teams, fulfilling…
We often ask this question during Discovery, and it tends to be a little "stump the chump." Most organizations have no formal approach for measuring quality of hire, so it…
If you study language or pay attention on Spaceship Earth at Epcot, you learn the ancient Phoenicians spread written language throughout the Mediterranean area as sailors and traders. English was…
Even before my time in the Air Force, I had a saying, Discipline Beats Motivation. And it’s true. One says “I need to be motivated to (make my calls, go…
Let us continue down the path of inner dialogue and the lies we tell ourselves. Our brains can be peculiar sometimes. You’ve likely heard Jason say, humans learn faster than…
We’ve all heard it. Sometimes from our children, candidates, clients, spouses, friends, vendors… it’s prevalent across humanity and often manifests as nebulous blame. “It wasn’t my fault I…
There’s been a lot of media around The Miss AI Beauty Pageant, and despite my love of AI, I’m not thrilled with it. I think they missed the mark. Must we…